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2022–2023 | Pioneering



Coaching for the project manager of “Papillon”, a programme aiming at redesigning the partnerships processes in Actiris.


BDO audited Actiris and made a series of recommendations to the Partnership department.​ Papillon explored these recommendations and translated them into working solutions to be implemented.
The Papillon team followed our 4D methodology to land on these solutions.​ We had regular 1-1 session with the project manager to support the project management. We designed and facilitated co-creation workshops with key stakeholders.​ And we facilitated alignment meetings for the internal team of Papillon.
The project lasted a year. The team has now handover its report containing solutions, and change transformation advices to rethink the partnerships at Actiris.

2023 | Pioneering


Co-creation workshops between social partners for innovative solutions for employment in the Brussels region.


As part of the overhaul of its Partnership department, Actiris has considered an innovative way of designing calls for projects, and for partners to respond to them (collectively).​

Actiris has thus designed an innovative format: ​

First a hackathon to bring out issues (for example: How could we rethink the format of Job Days) and solutions to these issues. During this hackathon, dozens of partners from all calls for projects and municipalities from Brussels as well as Actiris employees were present.

Then, a Solutions Market where all the problems and co-created solutions were taken up. The partners were able to set up collectives and position themselves on the solutions they thought they could deploy.​

We intervened to support Actiris in the design of the overall methodology, and for the facilitation of the hackathon (Master of ceremonies, Flying Facilitation, Facilitation in pairs with partnership managers in the sub-groups).

Around ten partnership managers were trained on facilitation tools and techniques to run the hackathon and the solutions market.

2021 | Pioneering


A 4-day training to develop the hard and soft skills of innovation and its facilitation in organisations.


The first day is for experimentation. We start the training programme with an immersive experience (a day of ideation around an internal or external challenge).
The following days are dedicated to theory and practice. We have 5 modules: Introduction to collective intelligence practices and the 4 steps of our innovation methodology Discover, Design, Define and Develop (curated tools from Design Thinking and Lean Startup).
Thanks to this training, future facilitators have all the tools to design their own brainstorming sessions.​ In parallel, “one-to-one” sessions are organised (the equivalent of one day, i.e. +- 1 hour per participant) to coach participants on specific and previously identified needs.

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